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9/13/2018
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All Resources, Tools

Burnout Risk Self Reflection Questions

9/13/2018

    Ten questions designed to guide individuals’ understanding of their risk of burnout. Note: This is not a validated survey, nor a diagnostic tool. The purpose of the questions...

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8/21/2018
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8 Step Change Process for Improving Transitions of Care

8/21/2018

    Improving the coordination among the various settings and care providers along the healthcare continuum can improve patient safety, quality of care, and health outcomes while...

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8/21/2018
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Behavioral Interview Questions to Help Hire for Cultural Fit

8/21/2018

    Human resources systems play a pivotal role in cultivating and preserving a strong culture, beginning with hiring individuals whose personal values and approach to their work...

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6/29/2018
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Tools and Tips to Make Process Improvement More Do-Able

6/29/2018

    Process improvement is a systematic approach to continuously try to do things better within an organization. Pretty simple concept, right? And yet process improvement can become...

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6/20/2018
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All Resources, Quality Check Assessments

No Pass Zone Quality Check Tool

6/20/2018

    No Pass Zones are patient care areas where the expectation has been explicitly established that all staff will respond to call lights – as opposed to that responsibility being...

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5/21/2018
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6 Steps to Creating a Culture of Person and Family Engagement in Health Care

5/21/2018

    This toolkit provides guidance to physician practices on creating a practice culture that emphasizes and incorporates the patient and family perspective in every aspect of care,...

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3/30/2018
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20 Healthcare Phrases to Retire Once and For All

3/30/2018

    Inadvertent or not, the language we use creates the world that individuals experience when they interact with the healthcare system. This brief discussion paper examines how...

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3/12/2018
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Open Dining Implementation Guide

3/12/2018

    Long-term care communities have a long history of institutionalized dining characterized by rigid meal times and limited choices. This Open Dining Guide was developed by...

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3/12/2018
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Decisional Framework for Advance Care Planning

3/12/2018

    The journey of advanced care planning can be long and often complex. From making decisions while healthy to ensuring wishes are met at the end of life, each step has different...

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3/06/2018
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Nurse Manager Rounding Tool

3/06/2018

    This day-to-day rounding tool is designed to support nurse managers in getting a more comprehensive look at unit activity in real time. It centers on 12 simple questions that...

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