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6/29/2018
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All Resources, Tools

Tools and Tips to Make Process Improvement More Do-Able

6/29/2018

    Process improvement is a systematic approach to continuously try to do things better within an organization. Pretty simple concept, right? And yet process improvement can become...

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6/20/2018
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All Resources, Quality Check Assessments

No Pass Zone Quality Check Tool

6/20/2018

    No Pass Zones are patient care areas where the expectation has been explicitly established that all staff will respond to call lights – as opposed to that responsibility being...

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5/21/2018
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6 Steps to Creating a Culture of Person and Family Engagement in Health Care

5/21/2018

    This toolkit provides guidance to physician practices on creating a practice culture that emphasizes and incorporates the patient and family perspective in every aspect of care,...

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3/30/2018
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20 Healthcare Phrases to Retire Once and For All

3/30/2018

    Inadvertent or not, the language we use creates the world that individuals experience when they interact with the healthcare system. This brief discussion paper examines how...

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3/12/2018
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Open Dining Implementation Guide

3/12/2018

    Long-term care communities have a long history of institutionalized dining characterized by rigid meal times and limited choices. This Open Dining Guide was developed by...

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3/12/2018
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Decisional Framework for Advance Care Planning

3/12/2018

    The journey of advanced care planning can be long and often complex. From making decisions while healthy to ensuring wishes are met at the end of life, each step has different...

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3/06/2018
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Nurse Manager Rounding Tool

3/06/2018

    This day-to-day rounding tool is designed to support nurse managers in getting a more comprehensive look at unit activity in real time. It centers on 12 simple questions that...

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3/06/2018
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24-Hour Report Template

3/06/2018

    Communicating consistently between shifts in long-term and post-acute care environments can often be a challenge due to changes in staffing, a mixture of acute and existing...

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2/16/2018
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12 Strategies for Improving Communication Across Your Organization

2/16/2018

    A practical resource for any teams struggling with internal communication. Based on the experiences of Planetree health centers around the world, the 12 tips break down a...

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2/15/2018
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Webinar: Enabling the Consumer Experience of the Future, Today

2/15/2018

    This webinar, presented by Planetree International President Susan Frampton, explores opportunities for healthcare systems to respond to consumers' evolving expectations and...

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