This Family Presence Policy Decision-Making Toolkit was developed by a group of nurse leaders, patient, family and elder advocates, and other clinical and non-clinical partners. It presents a decision-making framework that guides organizational leaders in considering a range of factors when adjusting family presence policies, including local conditions, resource availability, impact on equity, and the potential for harm to patients if they are isolated from loved ones during a healthcare encounter.
How we create cultural transformation to Person-Centered Care.
Our Certification for Excellence in Person-Centered Care represents the highest mark of achievement for creating an organizational culture that engages patients, families, staff, and the community to improve overall health and well-being.
Discover Challenges
Embark on mutual discovery to uncover your unique needs, challenges, strengths, and key principles.
Develop a Plan
We co-design and implement solutions that position your person-centered care efforts for success and sustainability.
Execute Solutions
Take action to bring to life your PCC goals and future state by implementing the solutions identified.
Cultivate Transformation
Cultivate your transformation through enculturation, accountability, innovation, and best practices.
Validate Learnings
Recognize the progress you’ve made and celebrate your gains, while setting targets for continued advancement.