Case Studies

Veterans Health Care System of the Ozarks: How a Mission Driven Culture Leads to Unmatched Results

How Sharp Coronado Transformed Outcomes and Reputation Through Person-Centered Care

Northern Westchester Hospital Achieves 37-Point Gain in “Likelihood to Recommend”

Joe DiMaggio Children’s Hospital Adds Planetree Certification to Long List of Accolades

How a Psychiatric Hospital Became a System-Wide Leader in Employee Engagement and Creating a Culture of Safety

How Bellevue Medical Center Became the First Hospital in Lebanon to Introduce Shared Medical Records, Open Visitation and Bedside Shift Report

How Loch Lomond Villa, Inc. Is Meeting the Growing Demand for Long-term Care and Exceeding Expectations for Nursing Home Life

How One Urban Psychiatric Hospital Transformed its Reputation by Balancing Superior Clinical Care with a Humanized Healthcare Experience

Adventist Health Howard Memorial Hospital Named One of Only 407 Hospitals in the Nation to Achieve 5 Star Status from CMS

Bellevue Medical Center: A Case Study in Resiliency

How Hamad Medical Corporation is Changing Expectations for Healthcare Quality in Qatar

How One California Hospital Re-wrote its Own Story by Focusing on Values and Relationships