Dr. Susan B. Frampton is the President Emeritus of Planetree International, a mission-driven non-profit setting the global standard for person-centered excellence across the continuum of care. Dr. Frampton, a medical anthropologist, has authored numerous publications, including three editions of Putting Patients First. She is an elected member of the International Academy of Quality and Safety, and a member of the board of the National Quality Forum.
Dr. Frampton is an advisor to person-centered care organizations and initiatives in Europe, Latin America, Canada, and the Middle East, and speaks internationally on consumer trends in healthcare, and connections between quality, safety, and person-centered approaches to care.