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2/16/2018
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2/15/2018
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All Resources, Tools

Webinar: Enabling the Consumer Experience of the Future, Today

2/15/2018

    This webinar, presented by Planetree International President Susan Frampton, explores opportunities for healthcare systems to respond to consumers' evolving expectations and...

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1/04/2018
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Person-Centered Technology Assessment

1/04/2018

    How can you put technology to use in a way that maximizes its capacity to advance your organization’s person-centered culture? Planetree’s Person-Centered Technology...

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1/02/2018
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All Resources, Quality Check Assessments

Compassion In Action Quality Check

1/02/2018

    Compassionate interactions establish the basis for trusting partnerships that encourage patient and family engagement. Indeed, the presence of compassion in healthcare...

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11/29/2017
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Leadership Briefing: Managing Your Team’s Responses to Change

11/29/2017

    Five common responses team members may have to change with specific guidance for leaders on how best to engage in order to create the desired results.   Click here to...

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11/01/2017
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Teach Back 2.0 Teaching Tool

11/01/2017

    This document introduces the concept of Teach Back 2.0 as an extension of the standard teach back methodology. Teach Back 2.0 personalizes the teach back practice, validating...

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10/25/2017
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Best Practices Webinar on Spreading the Knowledge and Inspiration from the Planetree Conference

10/25/2017

    How one hospital optimizes the value of the Planetree Conference by having all their conference attendees deliver a “mini conference” for their colleagues and the hospital...

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9/27/2017
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Patient Engagement in Research: A Toolkit for Patient-Family Advisory Councils

9/27/2017

    This toolkit as created BY patient and family advisors FOR patient and family advisors -- and for the healthcare leaders who work with them. Organized around the conceptual...

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8/29/2017
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Barriers to Engagement in Research & Ways to Overcome Them

8/29/2017

    In this document, we summarize common barriers and challenges that PFACs have to engaging in research and ways that they have found to overcome them.   Click here to...

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8/29/2017
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5 Questions for PFACs to Ask Researchers

8/29/2017

    These questions are designed to help start a dialogue about the ways in which patient and family partners can serve as meaningful members of the research team in every phase of...

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