Compassion In Action Quality Check
Compassionate interactions establish the basis for trusting partnerships that encourage patient and family engagement. Indeed, the presence of compassion in healthcare organizations is tied to improved outcomes, faster recovery, a decrease in medical errors, improved patient experiences and enhanced well-being and vitality of healthcare professionals. In order to address organizational performance of compassion, teams must first understand where they stand. This ten question Quality Checking Tool was developed by Planetree to support teams in assessing the current state of compassion in action in their organization.