“Implementation of person-centered practices does not fall to one person/position alone. Nor is it limited as a charge to one specific sector or functional department of the organization. A person-centered care committee provides a structure to promote the inclusion of individuals from all key stakeholder groups, coordinate and guide person-centered projects and initiatives across the
Interventions like shadowing or coaching can provide bedside doctors real time feedback into how other may perceive them. The Physician Interactions Checklist is used by the coach as they observe the medical provider interact with a patient and/or family member. The checklist provides a framework of behaviors that when present in the patient-provider interaction has
A worksheet developed to be an exercise for healthcare professionals and volunteer patient and family advisors to complete collaboratively. It is designed to encourage councils to break out of their comfort zones and to take on new, potentially intimidating, but high impact improvement initiatives.
A tool for structuring more effective staff meetings. Tab One of the worksheet includes a standardized template for creating agendas and capturing minutes. Tab Two provides a framework for engaging staff and leadership in the process.
An environmental audit tool for evaluating how the physical environment of a physician office supports or/or hinders patient and family engagement.
An environmental audit tool for evaluating how the physical environment of the hospital supports or/or hinders patient and family engagement.
A worksheet all stakeholders can use to reflect on their vision for a person-centered future, as well as to commit to specific actions to support their vision.
Prompts to guide Planetree Coordinators, Patient Experience Officers and other PCC champions in personal reflection about their strengths and development opportunities.
Prompts to guide leaders in personal reflection about their strengths and development opportunities related to person-centered leadership.