An environmental audit tool for evaluating how the physical environment of the hospital supports or/or hinders patient and family engagement.    

PCC Steering Committee Quality Check

Wednesday, 05 April 2017 by

  Creating a new PCC steering committee? Have an existing group that is stuck in a rut? Unsure whether your group satisfies the requirements for Person-Centered Designation? This brief document provides guidance in structuring the group for success.        

PCC Commitment Worksheet

Wednesday, 05 April 2017 by

A worksheet all stakeholders can use to reflect on their vision for a person-centered future, as well as to commit to specific actions to support their vision.    

Prompts to guide Planetree Coordinators, Patient Experience Officers and other PCC champions in personal reflection about their strengths and development opportunities.    

Patient-Directed Visitation Primer

Wednesday, 05 April 2017 by

  A comprehensive implementation tool for hospitals adopting a patient-directed approach to visiting. Includes evidence to build the case for the practice, sample implementation tools and practical guidance for overcoming common implementation pitfalls.        

  This document maps out a ten step process for implementing patient-directed visitation.        

  This 13-question Quality Checking Tool was developed by Planetree to support organizations in assessing how patient-centered their approach to visiting really is, and to identify opportunities for better aligning structures, practices and culture around welcoming the presence of family and maximizing their potential as integral members of the patient’s care team.      

Prompts to guide leaders in personal reflection about their strengths and development opportunities related to person-centered leadership.    

  A comprehensive implementation tool for healthcare providers interested in integrating the patient preferences passport into care delivery processes.        

Patient Preferences Passport

Wednesday, 05 April 2017 by

A user-friendly, patient-owned tool that consolidates important patient information, ranging from medical diagnoses and prescriptions to patient-report details such as personal health goals, care preferences, their most pressing concerns and what supports they rely on to manage their health – all captured in the patient’s own voice. The questions included in the passport derive from

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