These questions are designed to help start a dialogue about the ways in which patient and family partners can serve as meaningful members of the research team in every phase of the research life cycle.    

    In 2010, the state of Massachusetts enacted legislation requiring all hospitals to create and maintain Patient and Family Advisory Councils (PFACs). Learn about practices for meaningful consumer engagement in research from 11 hospitals in the state.    

    Submitted by the Institute for Patient and Family-Centered Care as part of Planetree’s Toolkit for PFAC Engagement in Research, these stories of patient & family advisors collaborating on research at Michigan Medicine provide first-hand accounts of why engagement matters.    

    Use this Sample Meeting Agenda for PFACs and Researchers to help participants develop deeper levels of perspective taking and identify the potential for partnerships between patients, families, and researchers.    

PDSA Improvement Worksheet for Teams

Tuesday, 29 August 2017 by

    This tool guides teams through the process of establishing meaningful and measurable goals for your person-centered care priorities. The worksheet walks teams through the steps of drawing on available evidence to ascertain a need, developing a plan to address that need, setting a target, and identifying a way to measure progress against that

    This document introduces the concept of Relationship-Based Cleaning as an important strategy for improving patients’ perception of cleanliness.    

    Person-centered medication administration is equal parts provision of the medication AND communication about its purpose and any potential adverse side effects to be aware of. This document presents three key steps for enhancing communication with patients about their medications.    

    This plain language summary distils down the National Academy of Medicine’s January 2017 8-page discussion paper of patient and family engaged care (PFEC) and the links between PFEC and key priorities such as better health, better care, lower costs and better culture.  All in 2 reader-friendly pages.    

    In January 2017, the National Academy of Medicine published a discussion paper, co-authored by Planetree’s Susan Frampton and Sara Guastello, that describes specific changes and steps that healthcare organizations need for PFEC to truly flourish in process and practice. While this is great news for the industry, the average consumer doesn’t know what

    Today, burnout within the healthcare profession is rampant. This burnout affects the quality of life of healthcare personnel and the quality of care for patients and families. That is why person-centered organizations strive to not only meet the full range of patient and family needs, but also those of the healthcare professionals. Instituting

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