Compassionate interactions establish the basis for trusting partnerships that encourage patient and family engagement. Indeed, the presence of compassion in healthcare organizations is tied to improved outcomes, faster recovery, a decrease in medical errors, improved patient experiences and enhanced well-being and vitality of healthcare professionals. In order to address organizational performance of compassion,
Five common responses team members may have to change with specific guidance for leaders on how best to engage in order to create the desired results.
This document introduces the concept of Teach Back 2.0 as an extension of the standard teach back methodology. Teach Back 2.0 personalizes the teach back practice, validating not only a patient’s comprehension of information but also their ability to apply the knowledge to their life. This teaching tool outlines 6 steps of Teach
How one hospital optimizes the value of the Planetree Conference by having all their conference attendees deliver a “mini conference” for their colleagues and the hospital leadership. An idea brilliant in its simplicity, the mini-conference engages conferences attendees as not only information gatherers at the conference, but also information disseminators upon their return.
This toolkit as created BY patient and family advisors FOR patient and family advisors — and for the healthcare leaders who work with them. Organized around the conceptual model of patient engagement in research, it provides practical guidance for meaningfully involving patients and families throughout the research life cycle — from deciding what
In this document, we summarize common barriers and challenges that PFACs have to engaging in research and ways that they have found to overcome them.
These questions are designed to help start a dialogue about the ways in which patient and family partners can serve as meaningful members of the research team in every phase of the research life cycle.
In 2010, the state of Massachusetts enacted legislation requiring all hospitals to create and maintain Patient and Family Advisory Councils (PFACs). Learn about practices for meaningful consumer engagement in research from 11 hospitals in the state.
Submitted by the Institute for Patient and Family-Centered Care as part of Planetree’s Toolkit for PFAC Engagement in Research, these stories of patient & family advisors collaborating on research at Michigan Medicine provide first-hand accounts of why engagement matters.
Use this Sample Meeting Agenda for PFACs and Researchers to help participants develop deeper levels of perspective taking and identify the potential for partnerships between patients, families, and researchers.