For 36 years Planetree has been the trusted advocate, solution provider and standard setter for patient-centered care. This year we are offering more online and live educational experiences to accelerate your efforts to and transform your organizational culture by engaging patients, families and staff.
There is no disputing that patient-centered care has gained considerable traction over the last few years as perhaps the most promising strategy for driving high quality, high value healthcare. And yet, healthcare leaders and organizations around the country continue to struggle with how to advance from merely identifying exemplary patient-centered practices to the actual execution of them.
This one-day workshop is designed to offer solutions for health care leaders who are ready to take action, and will be offered in a variety of locations across the country over the coming year. Click on the Date/City for the registration link.
- April 24, Fort Lee, New Jersey
- May 13-15, Texas (Cities TBD)
The workshop has been carefully crafted to share field-tested approaches for bringing patient-centered care to life, but also (and most importantly) to ensure participants leave with practical take-aways that will enable them to convert the knowledge they acquire into action.
Expert faculty will impart real world solutions for:
- Partnering more effectively with patients
- Engaging family members to improve quality, drive outcomes and foster continuity
- Creating workplaces that promote superior performance, and
- Redesigning your organizational structures to put patients first.
We face so many complex challenges in healthcare.
One conclusion. A Patient-Centered Organizational Culture.
Time after time we hear that patient-centered care is a centerpiece of the national strategy to improve healthcare quality. Now it’s time to learn how to make it happen in your organization. Learn the fundamentals of what it takes in concrete and actionable steps to be patient-centered from the organization that wrote the book on it.
Planetree’s one-day workshop will address how to:
- Align quality endeavors around a patient-centered perspective
- Accelerate change, and
- Evaluate success
Expert faculty will impart real world solutions for:
•Partnering more effectively with patients
•Engaging family members to improve quality, drive outcomes and foster continuity
•Creating workplaces that promote superior performance
•Redesigning your organizational structures around the patient
*If you have additional questions, please contact:
Director Planetree Member Experience
CNAs as Leaders of Resident-Centered Care: A Unique Learning Opportunity for Nurse Leaders and CNAs
An on-line course. 5 -week session begins Thursday, March 27, 2014
All classes are 60-minutes long and begin at 2:30 p.m. Eastern.
Thursday, March 27, 2014 (The Nurse Leader’s Role in Supporting Education)
Thursday, April 3, 2014
Thursday, April 10, 2014
Thursday, April 17, 2014
Thursday, April 24, 2014
(All lectures will be recorded and made available within 24 hours to enable those unable to participate in the live class to access the material on their own schedule.)
Taught by a former nursing assistant who also has first-hand experience as a nurse leader in a variety of long-term care settings, this unique course is designed to bridge the gap that often sets apart culture change educational endeavors targeting nurse leaders and those targeting front-line staff. Through lecture, readings, facilitated discussion and group assignments, participants will examine the pivotal role that nursing assistants play in creating a resident-centered culture. Topics covered include:
- Strategies for identifying, accommodating and advocating for resident preferences
- Approaches for partnering effectively with family members
- Strategies for involving residents in care planning.
All aspects of the course will be structured to promote dialogue, peer sharing, and deepening of a mutual understanding between nursing assistants and nursing leaders about how best to work together to advocate for and implement change in your organization.
All learning will occur virtually. All participants will need to have access to a computer, Internet access and an email address.
When it comes to patient and family advisory councils, it’s about quality, not quantity. Despite a growing number of such councils in healthcare organizations (all created with the best of intentions), many healthcare professionals and volunteer patient/family advisors alike continue to struggle with a number of questions, including:
• The role of these councils
• What kinds of expertise patients and families bring to the table
• How to effectively harness that expertise to make healthcare better, and
• How to make participation as a patient/family advisor a meaningful and fulfilling experience.
What results when these questions remain unanswered, unfortunately, is disappointment, frustration and uncertainty on all levels about how to move forward toward a model of genuine partnership and co-creation of patient-centered solutions for improving the healthcare experience. By bringing staff and patient/family advisors together for this unique learning and sharing opportunity, this two-part session is designed to spark the dialogue that will prime these partnerships to be more fruitful, more rewarding and more effective in driving the change we all want to see in healthcare.
This 6-week course will engage nurses in learning, discussion and activities to enhance their understanding of what it means to deliver patient-centered care and why it is important. Developed and taught by advanced practice nurses, the course draws on the instructors’ first-hand experience implementing the Planetree model at the bedside. The cumulative curriculum dives deeply into the critical role that nurses play in delivering a patient-centered care experience, emphasizing practical strategies for putting patient-centered care into practice in interactions with patients, family members and fellow members of the care team. The course emphasizes critical thinking, problem solving, reflection, clinical judgment, along with an understanding of patient-centered care. All are critical competencies for nurses today.