Quiet at Night HCAHPS Improvement Brief

by / Monday, 15 May 2017 / Published in All Resources, Documents


You’ve instituted quiet hours, installed cushions on cabinet doors, greased squeaky wheels, monitored noise levels with a yacker tracker and distributed white noise machines, headphones and guided imagery videos to patients, and STILL your hospital struggles to move the needle on the HCAHPS question “How often was the area around your room quiet at night?” Sounds like it is time for some new approaches to this common challenge. This brief introduces five approaches for improving Quiet at Night that, interestingly, enough have little to do with reducing noise.

 

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