Interventions like shadowing or coaching can provide bedside doctors real time feedback into how other may perceive them. The Physician Interactions Checklist is used by the coach as they observe the medical provider interact with a patient and/or family member. The checklist provides a framework of behaviors that when present in the patient-provider interaction has
A worksheet developed to be an exercise for healthcare professionals and volunteer patient and family advisors to complete collaboratively. It is designed to encourage councils to break out of their comfort zones and to take on new, potentially intimidating, but high impact improvement initiatives.
A tool for structuring more effective staff meetings. Tab One of the worksheet includes a standardized template for creating agendas and capturing minutes. Tab Two provides a framework for engaging staff and leadership in the process.
An environmental audit tool for evaluating how the physical environment of a physician office supports or/or hinders patient and family engagement.
An environmental audit tool for evaluating how the physical environment of the hospital supports or/or hinders patient and family engagement.
A worksheet all stakeholders can use to reflect on their vision for a person-centered future, as well as to commit to specific actions to support their vision.
Prompts to guide Planetree Coordinators, Patient Experience Officers and other PCC champions in personal reflection about their strengths and development opportunities.
Prompts to guide leaders in personal reflection about their strengths and development opportunities related to person-centered leadership.
A tool designed to help you implement leadership rounds that are more structured, more purposeful and more meaningful. Tab one of the workbook includes questions to pose to staff during rounds, with space for capturing what you hear. Tab two includes questions to pose to patients, with space for capturing what your hear. Tab three
A collection of discussion prompts and exercises designed to engage the hearts and minds of all members of the care team in patient-centered practice transformation efforts. These exercises are designed to be concise enough to be incorporated into brief huddles or team meetings.