How one hospital optimizes the value of the Planetree Conference by having all their conference attendees deliver a “mini conference” for their colleagues and the hospital leadership. An idea brilliant in its simplicity, the mini-conference engages conferences attendees as not only information gatherers at the conference, but also information disseminators upon their return.

    This toolkit as created BY patient and family advisors FOR patient and family advisors — and for the healthcare leaders who work with them. Organized around the conceptual model of patient engagement in research, it provides practical guidance for meaningfully involving patients and families throughout the research life cycle — from deciding what

    These questions are designed to help start a dialogue about the ways in which patient and family partners can serve as meaningful members of the research team in every phase of the research life cycle.    

    Use this Sample Meeting Agenda for PFACs and Researchers to help participants develop deeper levels of perspective taking and identify the potential for partnerships between patients, families, and researchers.    

PDSA Improvement Worksheet for Teams

Tuesday, 29 August 2017 by

    This tool guides teams through the process of establishing meaningful and measurable goals for your person-centered care priorities. The worksheet walks teams through the steps of drawing on available evidence to ascertain a need, developing a plan to address that need, setting a target, and identifying a way to measure progress against that

    In a person-centered organization, communication boards in patient rooms are not merely a tool for healthcare professionals to convey information to the patient their loved one. These boards can be designed in such a way to promote a two-way flow of information. This template tool is designed around what matters most to the

    Though the hands-on work of implementing person-centered approaches often happens far from conference rooms, there is no denying that much of the planning, coordination and evaluation of these efforts occurs during meetings — meetings of your person-centered care committee, of task forces and action teams. How do you know if these meetings are

PCC Committee Charter Template

Friday, 14 July 2017 by

“Implementation of person-centered practices does not fall to one person/position alone. Nor is it limited as a charge to one specific sector or functional department of the organization. A person-centered care committee provides a structure to promote the inclusion of individuals from all key stakeholder groups, coordinate and guide person-centered projects and initiatives across the

Improvement Huddle Tool

Monday, 15 May 2017 by

An easy-to-complete tool designed to establish a reliable cadence for improvement work.    

Interventions like shadowing or coaching can provide bedside doctors real time feedback into how other may perceive them. The Physician Interactions Checklist is used by the coach as they observe the medical provider interact with a patient and/or family member. The checklist provides a framework of behaviors that when present in the patient-provider interaction has

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