A white paper that highlights the unique value of focus groups, and tips for doing them well.        

Care Partners Primer

Wednesday, 05 April 2017 by

  A comprehensive implementation tool for hospitals interested in introducing or enhancing a Care Partner Program. Includes evidence to build the case for the practice, sample implementation tools and practical guidance for overcoming common implementation pitfalls.        

Care Partners Implementation Plan

Wednesday, 05 April 2017 by

  This document maps out a 9-step process for implementing a Care Partner program.        

Bedside Shift Report Primer

Wednesday, 05 April 2017 by

  A comprehensive implementation tool for hospitals adopting the practice of bedside shift report. Includes evidence to build the case for the practice, sample implementation tools and practical guidance for overcoming common implementation pitfalls.      

  This document maps out a 9-step process for implementing bedside shift report.        

  Barriers to Partnership…and Solutions for Overcoming Them If partnering with patient and family advisors were easy, it would certainly be the norm in healthcare by now! At the risk of sounding discouraging, it is hard work. It is a journey laden with potential pitfalls and structural, practical and cultural hurdles to overcome. There are

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