The second edition of Putting Patients First showcases what Planetree facilities and the Planetree organization have learned about the commitments, conditions, practices, and policies that are needed to do more than give lip service to being–patient-centered.–It should be read by every student, nurse, physician, administrator, trustee, policy maker, and lay person who is committed to creating healing environments, holding facilities accountable for their rhetoric, and truly reforming health care.
White Paper
Advancing PCC Across the Continuum_Planetree White Paper_August 2012
Articles
Memorial Healthcare’s Journey to Improve Patient Experience
New England Journal of Medicine Finds “Post Hospital Syndrome” a Cause of Readmissions
In the Patient’s Shoes at Maury Regional Medical Center